About us

Frequently Asked Questions

Shipping to
Singapore

Local Postage

Free shipping for orders over SGD40 (subtotal, excluding shipping costs).

Standard shipping SGD8.

All orders are dispatched from Singapore. Please enter the billing and shipping address in English to avoid delays with your order.

Self-collection

You can also self-collect at our studio at 705 Sims Drive #06-16A. Standard processing timeline of 4 to 6 business days will apply. 

Once the order has been processed and is ready for collection, we’ll send you an email to let you know.

Timeline

All products will be dispatched from our warehouse within 4 to 6 business days.

Once your order has been dispatched, we offer the following times for local delivery (Singapore) in business days (Mon-Fri):

Free shipping (non-trackable)        2-4 business days

Standard shipping (trackable)        1-3 business days

For shipping to Australia, Hong Kong and Malaysia, delivery will take between 6 to 12 business days.

During sale and holiday periods, delivery may take longer than the estimated timeframes above.

 

International Shipping

We  currently offer shipping at a flat rate of SGD8 to Australia, Hong Kong and Malaysia.

For other countries, please email your order to hello@papypress.com. We will advise on shipping methods and charges based on your order.